Because Life is Better with Teeth

You’ll Notice Some Changes During the Covid-19 Pandemic

We’re going above and beyond our already stringent infection control protocols to keep you safe, healthy, and happy during your visit.

Here’s how:

Before Your Appointment:

  • Your entire HCDA team is having their temperatures checked twice daily.
  • Each day, HCDA team members must be able answer NO to all questions on our COVID-19 Screening Form in order to work.
  • When you schedule your appointment, we’ll review our COVID-19 screening questions with you.
  • If you’ve “opted in,” our Covid-19 Screening Form will be sent to you digitally on the day of your appointment.  
  • Plan to come to your appointment by yourself. (Of course, parents, guardians and caregivers are welcome when assistance is needed.)
  • Plan to arrive for your appointment no more than 5 minutes early.
  • When you arrive, please text (preferred) or call us at 830-257-3000 to let us know.  We’ll respond to let you know when it’s your turn to enter the building.
  • We are using secure digital communications as much as possible to reduce “shared paperwork” and streamline your time in the office. 
  • Please join us in this effort by “opting in.”  Call us at 830-257-3000 for more information.

Inside the office:

  • Your temperature will be checked with a “no-touch” forehead thermometer.
  • Water fountains have been disabled (bottled water is available).
  • Over half the seating in the waiting room has been removed.
  • Remaining waiting room seating has been arranged to promote social distancing.
  • Magazines, books, community computers and games have been removed.
  • Plexiglass shields have been placed at the check-in and check-out counters.
  • Social distancing signs have been placed in the office.
  • A one-way patient flow pattern through the office will be observed.
  • Cleaning and disinfection of common areas and restrooms will be performed at least hourly if not more frequently.

In the Clinical Areas:

  • We are installing medical grade H13 HEPA filtration systems in each treatment room.
  • We’ll offer you a pre-procedure rinse.
  • We’ll utilize KN95 masks for any clinical procedure that may generate aerosols.
  • Your clinical team will wear face shields when appropriate.
  • You’ll notice more infection control barriers in the clinical spaces.
  • We’ll continue to maintain our rigorous cleaning, disinfection and sterilizing processes to keep you safe!